Privacy policy

Last updated 27 October 2026

Chalo Milo is a dating site and app for Indian singles: this website, chalomilo.uk, and the Chalo Milo iPhone app. This policy says what we hold about you, why, who else sees it, and how to have it deleted.

What we hold

• Your account: your email address, the username you choose, your date of birth and your password, which is stored only as a one-way hash and can't be read back.
• Your profile: your photos, whether you're a man or a woman, what you're looking for (age range and distance), and anything else you choose to fill in.
• Height and build, if you add them: what you choose to say. They're never read from your photos.
• Religion and languages, if you add them: your religion, how religious you are, whether you drink, your mother tongue and languages, and what you're here for.
• Religion: your profile may say your religion. UK law treats this as special category data. We hold it only because you choose to put it on your profile, and only to run the site.
• Your location: a postcode, zip code, PIN code or town in the UK, the USA or India that you type, or, if you allow it, your phone's location, which the app updates while you're using it (never in the background). We round your phone's position to about a quarter of a mile, then keep the coordinates to work out distances and an area name such as "Westminster (SW1A)" or "Mumbai, Maharashtra". Other members never see the coordinates. In India we round your position to about 2 km and don't show distances to or from you at all.
• Looks read from your photos: your photos may be read automatically to note things like hair colour and length, tattoos or glasses (and, for men, facial and body hair), and whether your face is clear, so that members can filter by them. We never record ethnicity, skin colour, weight, age or attractiveness.
• Messages: the messages and photos you send and receive, and when they were read.
• Activity: when you were last online, whose profiles you look at, and alerts you set for when someone comes online.
• Check-ins: if you set up a check-in before meeting someone, who you're meeting, the area and the time you expect to be back.
• Reports and blocks: reports you make, with your reason, and the people you block.
• Subscription: you pay Apple in the iPhone app. We never see your card or Apple account details. We keep Apple's transaction number for your subscription and the date it's paid up to.
• Notifications: if you allow them, a token that lets Apple or Google deliver notifications to your phone.
• Signing in: a session token in the app, and a cookie on this website, so you stay signed in. We use no advertising or tracking cookies.

What other members can see

• Only members of the opposite sex who are interested in you.
• Your username, age, whether you're a man or a woman, photos, what you're looking for, the looks noted from your photos, your area name and how far away you are, whether you're online, roughly how quickly you reply, and the religion and language details you filled in.
• In India, to protect members there, distances are never shown: not to you, and not to anyone looking at you. Members see only your area name, and your photos start blurred when you join or move there (you choose who sees them, and you can turn this off).
• Members whose profiles you look at can see that you did, and when, on their Views page, unless you're in discreet mode. Members you set an online alert for are never told.
• If you take a screenshot of someone's profile or your chat with them in the app, they're told (by name, unless they couldn't otherwise find you). You can block screenshots of Chalo Milo on your phone.
• If we remove a member for breaking our rules, everyone who chatted with them in the 30 days before is sent a safety notice naming them, by notification and email.
• In discreet mode you're hidden from the grid and only members you've been in touch with can see you, with your photos blurred until you choose to show them.
• Your email address is never shown to other members.
• The site administrator can see what's needed to deal with reports and help with accounts.

Why we hold it

To run Chalo Milo: to show your profile, find people near you, carry messages, send the emails and notifications that go with them, keep members safe, handle your subscription and reset a forgotten password. You agree, when you join (or the first time you open Chalo Milo after we added it), to your photos, messages and profile details going to Anthropic for the jobs listed below. Chalo Milo can't work without it, so if you'd rather not, you can delete your account instead. We rely on your consent for the special category data you choose to add, and on running the service you signed up for for the rest. We don't sell your data, and we don't use it for advertising or share it with advertisers.

Companies that process data for us

• Anthropic: checks chat messages for scams, requests for money and threats, so the person they were sent to can be warned; translates a message when you tap Translate; suggests first messages from what two members' profiles show; and picks "You might also like" profiles from what members' profiles show; and answers you in the Chalo Milo Guide, an AI helper in Messages, using what you write to it and your profile. Your chat with the Guide is kept until you press Start again or delete your account. Anthropic doesn't use this to train its models.
• Anthropic: reads your photos to note the looks described above and whether they show a face.
• Brevo: sends our emails (confirming your email address, password resets), so it handles your email address and those emails.
• Apple and Google: deliver notifications to your phone. Apple also takes payment for the subscription.
• postcodes.io: turns a UK postcode or location into an area name.
• OpenStreetMap (Nominatim): turns a town, a US zip code, an Indian PIN code or a location in the USA or India into an area name. It receives the place you typed or your position, never your name or account.
• Amazon Web Services: hosts the server and database, in the United Kingdom.

How long we keep it

Until you delete your account. Records of payments may be kept for as long as tax and accounting rules require.

Deleting your account

You can delete your account at any time from your profile, in the app or on this website (Delete my account), or email us and we'll do it. Deleting is immediate and can't be undone: it removes your profile, photos, messages and everything else above. Deleting your account doesn't cancel a subscription, which Apple bills: cancel it on your iPhone in Settings > your name > Subscriptions.

Your rights

Under UK data protection law you can ask for a copy of what we hold about you, ask us to correct or delete it, withdraw your consent, and object to how we use it. Email us at the address below. If you're unhappy with our answer you can complain to the Information Commissioner's Office at ico.org.uk.

Grievance Officer (India)

Under India's Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, our Grievance Officer is Chalo Milo support, at mikerobinson01@yahoo.co.uk. Send any complaint about Chalo Milo, another member or content on it. We acknowledge every complaint within 24 hours and resolve it within 15 days.

Over 18s only

Chalo Milo is only for adults. Nobody under 18 may use it, and we don't knowingly hold data about anyone under 18.

Contact

Questions about this policy or your data: email mikerobinson01@yahoo.co.uk.